PRIVACY POLICY

PRIVACY POLICY

Effective Date: 2nd January, 2021
Last Updated:  3rd January, 2026

  1. INTRODUCTION

Welcome to Defensive Driving Training Academy Ltd (“DDT Academy”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently in accordance with the Nigeria Data Protection Act (NDPA) 2023 and applicable regulations issued by the Nigeria Data Protection Commission (NDPC). The NDPA establishes the legal framework for personal data protection in Nigeria and grants data subjects’ various privacy rights.

This Privacy Policy explains how we collect, use, store, disclose, transfer, and protect your personal data when you use our website, training booking platform, training services, and related communications.

  1. PERSONAL DATA WE COLLECT

Depending on your interaction with us, we may collect:

Identity Information

  • Full name
  • Date of birth
  • Gender
  • Photograph

Contact Information

  • Email address
  • Telephone number
  • Residential address
  • Company address

Driver Information

  • Driver’s licence details
  • Licence class
  • Licence expiry date
  • Driving experience records
  • Assessment results

Employment Information

  • Employer name
  • Job designation
  • Department
  • Fleet assignment

Training Information

  • Course registration records
  • Attendance records
  • Examination results
  • Practical assessment reports
  • Certification records

Technical Information

  • IP address
  • Browser information
  • Device information
  • Website usage statistics
  • Cookies and tracking technologies
  1. HOW WE COLLECT YOUR INFORMATION

We may collect information through:

  • Training Registration Forms
  • Online Booking Forms
  • Contact Forms
  • Email Correspondence
  • Telephone Enquiries
  • WhatsApp Communications
  • Course Assessments
  • Website Analytics Tools
  • Cookies and Tracking Technologies
  1. PURPOSE OF PROCESSING PERSONAL DATA

We process personal information for lawful and legitimate purposes including:

Training Administration

  • Course Registration
  • Attendance Management
  • Assessment Administration
  • Certification Issuance

Customer Service

  • Responding to Enquiries
  • Providing Training Information
  • Processing Complaints

Contract Performance

  • Delivering Training Services
  • Managing Client Relationships
  • Fulfilling Contractual Obligations

Billing & Payments

  • Invoice Generation
  • Payment Verification
  • Financial Record Keeping

Safety & Compliance

  • Driver Competence Verification
  • License Validation
  • Regulatory Compliance

Marketing Communications

  • Training updates
  • Promotional offers
  • Industry newsletters

You may opt out of marketing communications at any time.

  1. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following lawful grounds:

  • Your consent
  • Contractual necessity
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of vital interests

Under the NDPA, consent must be freely given, informed, specific, and unambiguous.

  1. DISCLOSURE OF PERSONAL DATA

We do not sell personal data.

Information may be disclosed only where necessary to:

  • Government Agencies
  • Regulatory Authorities
  • Law Enforcement Agencies
  • Professional Advisers
  • IT Service Providers
  • Payment Processors
  • Certification Bodies
  • Training Partners

Such disclosures are limited to lawful and legitimate purposes.

  1. INTERNATIONAL DATA TRANSFERS

Where personal data is transferred outside Nigeria, appropriate safeguards shall be implemented in accordance with the NDPA and applicable NDPC requirements. The NDPA permits international transfers where adequate protection, safeguards, consent, or other lawful conditions exist.

  1. DATA SECURITY

We implement reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Theft
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Security measures may include:

  • Access controls
  • Password protection
  • Encrypted communications
  • Secure hosting environments
  • Staff confidentiality obligations
  1. DATA RETENTION

Personal information shall be retained only for as long as necessary to:

  • Deliver services
  • Maintain training records
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes

After the retention period expires, data will be securely deleted, anonymized, or archived where legally required.

  1. YOUR RIGHTS UNDER THE NIGERIA DATA PROTECTION ACT

As a Data Subject, you may exercise the following rights:

  • Right to Be Informed

Know how your personal data is collected and used.

  • Right of Access

Request access to personal information held about you.

  • Right to Rectification

Request correction of inaccurate or incomplete information.

  • Right to Erasure

Request deletion of personal data where applicable.

  • Right to Restrict Processing

Request limitation of processing activities.

  • Right to Object

Object to certain processing activities.

  • Right to Data Portability

Receive personal information in a structured format.

  • Right to Withdraw Consent

Withdraw previously granted consent.

  • Right to Lodge Complaints

Submit complaints to the Nigeria Data Protection Commission (NDPC). The NDPC identifies these rights as core data-subject protections under Sections 34–38 of the NDPA.

  1. CHILDREN’S PRIVACY

Our services are generally intended for individuals aged 18 years and above.

Where information relating to minors is processed, we shall comply with applicable legal and regulatory requirements.

  1. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites independently.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically.

Any updates will be published on this page with a revised effective date.

  1. CONTACT US

For privacy-related enquiries, requests, or complaints:

Defensive Driving Training Academy Ltd
Website: www.defensivedrivingacademy.com.ng
Email: info@defensivedrivingacademy.com.ng
Phone: +234 903 000 2449 | +234 802 1000 183

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